Returns

At Ruchika Creations, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return process to ensure your peace of mind. Here’s everything you need to know about our return policy:

1. Eligibility: To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached. Please note that certain items, such as personalized or custom-made garments, may not be eligible for return.

2. Return Period: We accept returns within same days of the delivery date. If 3 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

3. Return Process: To initiate a return, please contact our customer service team to request a return authorization. You can reach us via phone, email, or live chat. Once your return request is approved, we will provide you with instructions on how to return your item.

4. Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.